> For the complete documentation index, see [llms.txt](https://docs.cherryai.com.cn/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cherryai.com.cn/docs/zhong-wen-fan-ti/question-contact/ask.md).

# 點樣高效提問

Cherry Studio 係一個免費開源嘅項目，隨住項目壯大，項目小組嘅工作量亦都日漸增加。為咗減少溝通成本，同埋可以快速高效咁解決您嘅問題，我哋希望大家喺提問之前盡可能按照以下步驟同方式去處理遇到嘅問題，等項目小組可以留多啲時間放喺項目嘅維護同開發上。多謝您嘅配合！

## 一、文檔查閱同搜尋

大多數基礎問題，只要仔細查閱文檔，基本上都可以幫到你解決

* 軟件嘅功能同使用問題可以去 [功能介紹](/docs/zhong-wen-fan-ti/cherry-studio/preview.md) 文檔入面睇；
* 高頻問題會收錄喺 [常見問題](/docs/zhong-wen-fan-ti/question-contact/questions.md) 頁面，可以先去常見問題頁面睇下有冇解決方案；
* 比較複雜嘅問題可以直接通過搜尋或者喺搜尋框提問嚟解決；
* 一定要細心閱讀每一篇文檔入面嘅提示框內容，可以幫你避免好多問題；
* 喺 GitHub 嘅 [Issue](https://github.com/CherryHQ/cherry-studio/issues) 頁面睇下或者搜尋下有冇類似問題同解決方案。

## 二、網絡搜尋、問AI

模型嘅使用等同客戶端功能無關嘅問題（例如模型報錯、回答唔符合預期、參數設定等問題）建議先喺網上搜尋相關解決方案，或者將報錯內容同問題等描述畀 AI 去搵解決方案。

## 三、官方社群提問或者喺GitHub提出issue

如果上述一、二兩步都冇搵到答案或者無法解決你嘅問題，可以去官方 [tg頻道](https://t.me/CherryStudioAI)、[Discord頻道](https://discord.com/invite/wez8HtpxqQ)、[QQ群 ](#user-content-fn-1)[^1]（[一鍵入群](https://qm.qq.com/cgi-bin/qm/qr?authKey=xe5nfGVZLMYnlJq%2F%2B4kN03YWcDBB2lnD7tc9rWus2mxS0JHUbOzk79cO7MYuqyGR\&k=UKVgl3YPHmwPaU8qeO1VG03NcUkACKsc\&noverify=0)）詳細描述問題並尋求幫助。

1. 如果係模型報錯，請提供完整嘅介面截圖同埋控制台報錯資訊。敏感資訊可以打碼處理，但係模型名稱、參數設定、報錯內容務必保留喺截圖當中。查看控制台報錯資訊方法 [撳呢度](/docs/zhong-wen-fan-ti/question-contact/questions.md#kong-zhi-tai-bao-cuo-cha-kan-fang-fa)。
2. 如果係軟件 Bug，請提供<mark style="background-color:green;">具體嘅錯誤描述</mark>同<mark style="background-color:green;">詳細嘅</mark>[<mark style="background-color:green;">重現</mark>](#user-content-fn-2)[^2]<mark style="background-color:green;">步驟</mark>，方便開發者除錯同修復。如果係偶發問題無法重現，請盡可能詳細描述問題出現時嘅相關場景、背景同配置參數等。\
   除此之外你仲需要將<mark style="background-color:green;">平台資訊</mark>（Window、Mac或者Linux）、<mark style="background-color:green;">軟件版本號</mark>等資訊一併列入問題描述當中。

{% hint style="success" %}
**索取文檔或提供文檔建議**

可以聯絡tg頻道 `@Wangmouuu` 或者 QQ（`1355873789`），亦可以電郵去：`sunrise@cherry-ai.com`。
{% endhint %}

[^1]: 群號：611659451

[^2]: 即（錯誤）再次出現


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.cherryai.com.cn/docs/zhong-wen-fan-ti/question-contact/ask.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
